Refund policy

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
 
Definitions
For the purposes of this Return and Refund Policy:
·         Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Mira, 167/A (3rd Floor), Green Road, Dhaka-1205, Bangladesh.
·         Goods refer to the items offered for sale on the Service.
·         Orders mean a request by You to purchase Goods from Us.
·         Service refers to the Website.
·         The website refers to Mira, accessible from https://mira.com.bd/
·         You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Refund Policy Requirements
Please ensure the following before returning any goods:
 
• The goods were purchased within the past seven days.
• The merchandise is in its original packing.

Refund Policy
Refunds are given if any of the following scenarios apply:
• We are unable to deliver the ordered product(s).
• We are unable to offer a replacement.
• You want your money back after returning the product(s).
• If you receive a different Product than you ordered.
 
After we receive the returned package, most refunds are fully processed within 10 to 15 days.
(The time it takes for commercial banks to repay credit card payments may vary.)
 
• Your money will be reimbursed to the same account if you pay us with any mobile wallet (such as bKash, Nagad, Rocket, or Upay Wallet) within 5-7 business days.
 
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
·         By email: contact.mirabrand@gmail.com
·         By visiting this page on our website: https://mira.com.bd/
·         By phone number: +8801728-325150 +880-2-2-2224-2881